by Isaac Shloss | Jun 2, 2021
While all eyes were on the Supreme Court’s opinion on TCPA, several states started taking matters into their own hands. Florida in particular has introduced legislation that, in some cases, looks to give contact centers a new set of problems to worry about. If you... by Andrei Carvalho | Oct 27, 2020
PACE ACX Virtual was unlike any other conference/tradeshow due to COVID-19 adjustments. The very way of communicating with people attending the event now had to be reinvented, and that is exactly what we did by integrating our powerful Omni-Channel cloud solution in... by Andrei Carvalho | May 19, 2020
Grupo NGN, Inc. recently announced an upgrade to its flagship cloud service, NGNCloudComm™ and encourages all current and prospective clients to take advantage of its advanced technology. “We continue to innovate and listen to the needs of our consumers,” Grupo NGN... by Andrei Carvalho | Apr 25, 2020
Grupo NGN, Inc. is proud to offer its NGNCloudComm™ technology and services at a discounted rate to help businesses and contact centers of all sizes thrive this summer as businesses adjust to and embrace the new reality of work remote options for employees. “We... by Andrei Carvalho | Apr 17, 2020
Friday, April 17, 2020 – (Grupo NGN, Inc.) Grupo NGN, Inc. today announced the recent acquisition of CueFit™, a communication center business that developed and patented a specialized performance and engagement tool that utilizes behavioral science, gamification,... by Andrei Carvalho | Mar 26, 2020
We all know the Coronavirus pandemic has caused much destruction to our daily lives – physically, emotionally and financially. As we experience social distancing, lockdowns, business closures and uncertainties, Grupo NGN, Inc. is working hard to alleviate the impact...