Grupo NGN has enhanced the NGNInsights™ integration with Nice InContact™ to the latest API version. This makes it...

Grupo NGN has enhanced the NGNInsights™ integration with Nice InContact™ to the latest API version. This makes it...
Grupo NGN helped a BPO save more than $2.2 Million by switching to NGNCloudComm. How much can you save?Prior to moving...
How NGNCloudComm increases Contact Center ROI by automatically prioritizing the most profitable leads to be contacted...
CX or Customer Experience has become a key marketing buzz word across multiple industries. Depending on the perspective and motivation of who is using the term it can take on different meanings....