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Grupo NGN Blog

Grupo NGN Blog Posts

Learn more about the latest trends in the Contact Center industry

Be up to date on NGNCloudComm, our top rated by G2 and award winning CCaaS platform

Call Center vs Contact Center

Call Center vs Contact Center

What is the difference between a Call Center and a Contact Center?It is widely accepted that a Call Center is focused on...

Ready for new State TCPA laws?

Ready for new State TCPA laws?

Ready for new State TCPA laws? There are more than 380 proposed bills for new Contact Center focused laws across the 50 US...

Grupo NGN Blog Posts

Learn more about our company history

Keep up to date on our development roadmap and latest features for NGNCloudComm