Grupo NGN Blog

Grupo NGN Blog Posts

Be up to date on NGNCloudComm, our top rated by G2 and award winning CCaaS platform

Moving from traditional Call Centers to NGNCloudComm AI AgentsThe customer service landscape is changing. Traditionally,...

NGNCloudComm’s Hyper-Personalized Customer JourneysSee how NGNCloudComm redefines CX Excellence with Hyper-personalization...

Automate Engagement with NGNCloudComm AINGNCloudComm has been leveraging AI to shape customer interactions in significant...

Grupo NGN is proud to announce its role as a founding member of Nexur, a dynamic new initiative dedicated to advancing...

In today's regulatory landscape, compliance is more critical than ever. A recent case in Texas highlights the financial...

$Improve Text Messaging with NGNCloudComm$

With NGNCloudComm, Contact Centers imrpove text messaging with a Total Experience (TX) by passing key data securely through...

In the fast-paced world of lead generation and customer acquisition, the speed at which businesses can connect with...

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Grupo NGN, a leading provider of cutting-edge communication solutions, is thrilled to announce that its flagship product...

Solving Common Call Center Industry Concerns in the dynamic and fast-paced world of cloud communications requires a partner...

Call Center Customer Satisfaction starts at the top and is a key to our success at Grupo NGN. We are proud to have an...

NGNInsights is a Contact Center performance and gamification tool developed by team of data analysts, video game...

Keep up to date on our development roadmap and latest features for NGNCloudComm