Grupo NGN Blog
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Grupo NGN Founding Member of European Union Technology Initiative
Grupo NGN is proud to announce its role as a founding member of Nexur, a dynamic new initiative dedicated to advancing...
Does your CCaaS protect against high-cost TCPA fines?
In today's regulatory landscape, compliance is more critical than ever. A recent case in Texas highlights the financial...
Improve Text Messaging with NGNCloudComm
With NGNCloudComm, Contact Centers imrpove text messaging with a Total Experience (TX) by passing key data securely through...
NGNCloudComm Provides the Fastest Speed to Lead in the Industry
In the fast-paced world of lead generation and customer acquisition, the speed at which businesses can connect with...
Case Study: Cable TV/Internet BPO Quadruples their Up Sell Rate
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NGNCloudComm Honored with 2023 TMC Labs Innovation Award
Grupo NGN, a leading provider of cutting-edge communication solutions, is thrilled to announce that its flagship product...
Grupo NGN Addresses and Surpasses Common Call Center Industry Concerns
Solving Common Call Center Industry Concerns in the dynamic and fast-paced world of cloud communications requires a partner...
How Grupo NGN Earns 5 Star Customer Satisfaction Ratings
Call Center Customer Satisfaction starts at the top and is a key to our success at Grupo NGN. We are proud to have an...
Outbound Fundraising Data Analysis Uncovers Key Area of Improvement
NGNInsights is a Contact Center performance and gamification tool developed by team of data analysts, video game...
What is Contact Center Artificial Intelligence
Artificial Intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to perform...
NGNCloudComm Recognized as #1 CCaaS Partner by G2 in Spring 2023 Report
NGNCloudComm recognized as the top CCaaS solution partner and awarded for excellent customer service. Coral Springs,...
TTS: NGNCloudComm Text to Speech Options
What is TTS? Text to speech (TTS) is a technology that has revolutionized the way we interact with our devices. By...
Grupo NGN Blog Posts
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