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Grupo NGN Privacy Policy

Updated: May 2021 Grupo NGN, Inc. respects your preferences concerning the collection and use of personally identifiable information. This statement discloses the privacy practices for all Grupo NGN, Inc. websites, software platform, or any other product or service provided by Grupo NGN, Inc. (“Websites”). As part of the normal operation of our Websites, we may collect and, in some cases, may disclose information about you. This Privacy Policy describes the information we collect about you and how we may use or share that information. REGISTRATION INFORMATION We may ask for specific personally identifiable information about you when you use our trial or purchase any version of our software or products, and/or when you register to become a member of our Websites. For example, we may ask for contact information, system information, and payment information. We may also ask you for information about your interests, preferences, and future needs so that we can improve our services. NEWSLETTER SUBSCRIPTION INFORMATION In the future and from time to time, we may provide information to our end-users in the form of electronic and/or print newsletters. Information provided will be added to our mailing list and registered parties may receive announcements and information about Grupo NGN, Inc. The announcements and information will come from Grupo NGN, Inc., not from third parties. It will be emailed directly to the email address that you provide when you subscribe. You can help Grupo NGN, Inc. to maintain the accuracy of your information by notifying us of any change to your subscription information. LINKS The Grupo NGN, Inc. Websites occasionally include links to other websites (“3rd Party Websites”). This Privacy Policy applies to the Grupo NGN, Inc. Websites only, which can be identified with a domain of Any information you submit to linked websites will be subject to the privacy policies of those websites if any. You should review those policies carefully. UNLESS SPECIFICALLY STATED, NO IDENTIFIABLE INFORMATION WILL BE TRANSMITTED TO 3RDPARTY WEBSITES WHEN CLICKING THEIR LINK ON OUR WEBSITES. LEGAL DISCLOSURES Grupo NGN, Inc. may disclose personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice. CHAT, MESSAGE BOARDS, AND USER POSTINGS You might provide personally identifiable information through your participation in chat sessions, message boards, email exchanges, or newsgroups on our Websites. That information is public and immediately available to anyone who has access to those Websites; it is not private. This Privacy Policy does not apply to such information that you post to publicly available portions of the Grupo NGN, Inc. Websites. YOUR PASSWORDS Always select a password that is unlikely to be available or discovered by others, and never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. OPT-OUT POLICY Grupo NGN, Inc. allows you to opt-out of receiving marketing and promotional mailings by modifying your registration profile or by unsubscribing for services you no longer desire. If you no longer wish to receive newsletters from us in the future, please let us know.  All mass communication electronic messages will have an option to unsubscribe and be removed from the mailing list. SECURITY Grupo NGN, Inc. uses state-of-the-art, commercially available technology to protect against unauthorized access to any personally identifiable information that is stored electronically by Grupo NGN, Inc. CHANGES TO THIS POLICY If we decide to change this privacy policy, we will post those changes here so that you will always know what information we gather, how we might use it and whether we will disclose it to anyone. Unless you opt-out of receiving email notifications from us, we may also notify by email of significant changes to this policy. EMAIL We place email links on our Websites to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve the Websites and our services, or review and discard the information. AUTOMATED DATA CAPTURE, COOKIES We may automatically track certain information about your use of our Websites. Websites may log IP addresses and browser types for system administration purposes. This information will be analyzed to constantly improve the value of the materials and services available on our Websites. We may also collect information about your use of our Websites gathered through cookies or other technologies. Cookies are pieces of information that are stored on your computer’s hard disk. Cookies make our Websites more useful by storing information about your preferences and settings. THIRD-PARTY INFORMATION We may, on occasion, use information provided to us by third parties, such as opt-in lists where you have requested information about Grupo NGN, Inc. or its products while visiting a third-party website.   USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION BY GRUPO NGN, INC. We will use your personally identifiable information so that Grupo NGN, Inc. and Grupo NGN, Inc. representatives (including value-added resellers) can engage in and process your transactions and provide services to you, as required by our agreements with you, such as product upgrades, special offers, updated information, new services, and other Grupo NGN, Inc.-related information. Grupo NGN, Inc. does not offer, or allow the selling of, any user-provided information to third parties, including email addresses. We also use personally identifiable information to improve our marketing and promotional efforts, to analyze our Websites’ usage, to improve our Websites and service offers, and to customize our Websites. We may use personally identifiable information to deliver information to you and to contact you regarding administrative notices. We may also use personally identifiable information to resolve disputes, troubleshoot problems and enforce our agreements with you. USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION BY THIRD PARTIES We may share your personally identifiable information with third parties to assist Grupo NGN, Inc. with responding to your sales request, taking your order, or processing your payment; with third parties that sponsor Grupo NGN, Inc. events or conferences that you attend; and when you give your consent. We may also share personally identifiable information to comply with legal requirements. RIGHT TO BE FORGOTTEN According to the regulations of several governing agencies including the EU and several US states, Grupo NGN, Inc. will respect the rights and wishes of all parties to be “forgotten”.  Upon request, a party who can provide proof of their identity will be entitled to have all information deleted from local systems and backups as permitted by law. Certain circumstances may prohibit complete erasure of data, and, in those cases, we will inform the requesting party of data retained, reason for retention, and estimated time for data retention.   If you have any comments, questions, or concerns about the Grupo NGN, Inc. Privacy Policy, feel free to contact us.