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Chat and Video with Real Time AI Powered Translation

Experience seamless multilingual communication across chat, voice, and video calls with NGNCloudComm, the award winning cloud based inbound and outbound CCaaS solution from Grupo NGN, advanced AI Auto Language Assist for chat sessions. Our platform empowers both agents and customers to communicate in their preferred language, while AI technology seamlessly translates and assists in real-time, breaking down language barriers and enhancing the overall customer interaction experience. See how Chat and Video with Real Time AI Powered Translation can work for your Contact Center today! 

AI Auto Language Assist for Chat Sessions
AI Language Assist

Break Language Barriers

With NGNCloudComm’s AI Auto Language Assist, language is no longer a barrier to effective communication. Whether your agents and customers speak different languages, our platform ensures smooth and effortless interaction, fostering meaningful connections and driving customer satisfaction.

Key Benefits


Real-Time Translation and Assistance

Say goodbye to language confusion and misunderstandings. NGNCloudComm’s AI technology instantly translates messages and speech between agents and customers, ensuring clear and accurate communication in real-time. From text-based chats to voice and video calls, our platform facilitates smooth conversations, regardless of language differences.


Data Privacy and Security

At NGNCloudComm, we prioritize the privacy and security of your data. Our platform employs robust encryption protocols and strict security measures to safeguard sensitive information, ensuring confidentiality and compliance with data protection regulations.

Enhanced Customer Experience

Deliver exceptional customer experiences with NGNCloudComm’s AI Auto Language Assist. By accommodating customers in their preferred language across various communication channels, you demonstrate commitment to their needs and preferences, leading to increased satisfaction, loyalty, and brand advocacy.

Empower Agents with Multilingual Support

Equip your agents with the tools they need to excel in multilingual environments. NGNCloudComm’s AI Auto Language Assist provides agents with instant translations and language assistance during voice and video calls, enabling them to effectively engage with customers from diverse linguistic backgrounds, without the need for additional language training.

Watch Our AI Auto Language Assist in Action

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Get Started Today

Experience the power of NGNCloudComm’s AI Auto Language Assist and transform your chat, voice, and video calls into seamless multilingual interactions. Contact us today to learn more and schedule a demo. Break down language barriers and elevate your customer service to new heights.

To find out more about this and how it can impact your operation, please contact us.


(844) 464 7876