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Intelligent Script Triggers for Recording Compliance, TCPA, PCI, PII, and More!

NGNCloudComm, the award-winning cloud based inbound and outbound CCaaS (Contact Center as a Service) solution from Grupo NGN, is at the forefront of revolutionizing contact center software with Intelligent Scripts for Recording Compliance. Designed to enhance security and compliance, these features ensure the protection of sensitive information such as PCI (Payment Card Industry), PII (Personally Identifiable Information), and TCPA regulations.

Our Compliant Recording system further guarantees that your contact center operates within the regulatory frameworks.

Intelligent Script Triggers for Recording Compliance Key Benefits

  • Dynamic Scripting: NGNCloudComm’s Intelligent Script Triggers adapt in real-time to guide agents through interactions, ensuring compliance with PCI and PII standards.
  • Real-time Action: The system automatically detects sensitive information and promptly reacts to ensure continuous compliance, taking immediate corrective measures.
  • Customizable Policies: Tailor script triggers to your specific industry and compliance requirements, giving you the flexibility to meet regulatory standards.

Key Benefits

Get Started Today

Upgrade your contact center to NGNCloudComm and experience the power of Intelligent Script Triggers for TCPA, PCI, PII, and Compliant Recording. Contact our sales team today to schedule a demo and see firsthand how NGNCloudComm can transform your customer interactions while ensuring data security and compliance.

To find out more about this and how it can impact your operation, please contact us.

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(844) 464 7876