I feel that NGNCloudComm is a smaller company, I can get whomever I need on the phone, whether that is a sales person for a demo or engineers/developers when I have issues.

When I am asked, “can we do this specific task in NGNCloudComm”, the answer is yes. With other products, I feel you are locked in to their box and limited to their tools. NGNCloudComm seems to be able to do it all.

Will B.

NGNCloudComm provides a great suite of services at a reasonable cost. With its seamless integration capabilities and robust features, NGNCloudComm’s predictive dialer revolutionizes outbound calling campaigns, maximizing agent utilization while ensuring optimal customer engagement.

The NGNCloudComm team works very closely with us to understand our business processes, providing thoughtful solutions as well as quick support when needed.

Paul L.

NGNCloudComm staff are available when you need them. They listen to your comments and suggestions and execute results in a timely manner. Customizable for your contact center needs with endless possibilities. Ease of use combined with proven results, speaks for itself.

Bill M.

NGNCloudComm is a diamond in the rough. The included features and functionality are second to none. Most “modern” systems do not include things like Contact Center scripting, etc. but NGNCloudComm does! NGNCloudComm has arguably the best outbound dialer on the market, with a fantastic predictive algorithm and legal compliance modes. The inbound channel capabilities are competent and easy to use, and the blending among channels works flawlessly.

Brian T.

NGNCloudComm customer focus, while providing a solid contact center product that works seamlessly, has been instrumental in making our company more productive. The administration and ease of use makes it convenient to deploy and manage. We have found that when we need help or customer service, they are quick to respond and resolve any issues or concerns. We would recommend NGNCloudComm.

Steve G.