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Grupo NGN, the leading provider of Omnichannel and Optichannel CCaaS (Contact Center as a Service) software, announced that its flagship product, NGNCloudComm, is ranked #1 in the “Has the product been a good partner in doing business?” category in the G2 Spring 2023 quarterly report. Additionally, NGNCloudComm is ranked #2 in the categories “Likelihood to Recommend”, “Quality of Support”, and “Meets Requirements”.

G2 is a well-known business software review platform that helps businesses make informed purchasing decisions by collecting user reviews and ratings. The platform’s Spring 2023 quarterly report recognizes NGNCloudComm as a “High Performer”, “Best Support”, and “Easiest to do Business With”.