Partnership that drives success
By joining the Grupo NGN Partner program, you get access to the training, support, and resources to help you set your clients up to succeed in any situation, while helping your company grow and stand out in the industry.
Why Partner with Grupo NGN
Grupo NGN continuously is at the forefront of technology and committed to the best in CX. We continue to be the first one to bring you the latest advancements in Contact Center technology, AI and automation tools.
By partnering with us you gain access to cutting edge technology and tools to help you and your customers succeed.
Our partnership program is design with you on mind. Scaling and growing with you. With the best Customer Service marks in the industry, Grupo NGN offers unmatched benefits to partners, to support and enable rapid growth and promote sustainable, long-term partnerships.
We provide the most advanced software offering in the Contact Center industry. Always at the forefront of technology. You will be able to guide your customers into a journey in which REAL improvements and ROI are a normal day to day operation. Remember our motto: Let Your Imagination Be Your Only Limitation!
Our Partners are an important extension of our sales team, driving accelerated results and achieving new heights together.
Training & Support
Sales and Technical Certifications to help you provide your customers with better solutions, innovation and ideas that will help them take their businesses to places they never imagined.
Find consistent success through our generous discounts, opportunity registration, direct sales support, in-depth training, co-marketing opportunities and more.
Register your leads to get additional discounts, protection for your leads as well as proactive sales support to close the deal.
Our best-in-class Omni and OptiChannel solution will improve your customers Total Experience (TX). In order to achieve an excellent Customer Experience (CX) score, your Agents Experience (AX) and your Managers Experience (MX) need to have also a great experience.
Our formula for success is TX = CX + AX + MX
Over the years we have been innovators, bringing to the market disruptive innovation. Take advantage of our best-in-class Optichannel and OmniChannel Platform and build on our long history of disruptive innovation to meet your customers’ unique needs and make them soar above the competition.
The Best Support
With a 99.7% Customer Approval, your customers are in good hand. Our software adapts to the customer’s needs, not the other way around. Not just a vendor, we are your Tech Partner that cares about ensuring your success.
Types of Partnerships
- Solution Providers Reselling our solutions. Expand your market
- Add CCaaS or On-Premise solutions to your portfolio and deliver the best real TX (Total Experience) to your customers
- Set yourself appart from the competition by offering solutions unique in the CCaaS space
- Platinum, Gold, Silver, Bronze and Associate Programs. We train you to maximize your capacity of selling and servicing our software
- Seek out Grupo NGN solutions for your clients
- We provide you with a One-On-One assistance and resources to make the optimal decision for your clients visions
- Easy Evergreen comissions
- Master Agency and Direct Agent Programs available
- We do the heavy lifting
- No need to learn or implement anything
- Let us solve and enhance your customer’s needs