NGNInsights Entries

NGNInsights 2.7.4 Introducing the Dashboard

The latest upgrade to NGNInsights includes a dashboard that adds a customizable view of a Contact Centers performance improvement over time. Current NGNInsights customers will be notified of the release availability to schedule their update and receive the additional...

A Guarantee to substantially increase your agent productivity

Developed and designed by a team with behavioral science background, video game professionals, data visualization experts and a team with more than 100 combined years of experience with Omnichannel contact centers solutions. NGNInsights improves agents and supervisors...

A Guarantee to substantially increase your agent productivity

Mar 31, 2022 | Article, Feature, NGNInsights

Developed and designed by a team with behavioral science background, video game professionals, data visualization...

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