NGNInsights Entries

Record Strategies and Lead Scoring

How NGNCloudComm increases Contact Center ROI by automatically prioritizing the most profitable leads to be contacted first[dg_adh_heading title_prefix="ROI Focus" _builder_version="4.18.0" _module_preset="default" global_colors_info="{}"...

A Guarantee to substantially increase your agent productivity

Developed and designed by a team with behavioral science background, video game professionals, data visualization experts and a team with more than 100 combined years of experience with Omnichannel contact centers solutions. NGNInsights improves agents and supervisors...

A Guarantee to substantially increase your agent productivity

Mar 31, 2022 | Article, Case Study NGNInsights, Feature, NGNInsights

Developed and designed by a team with behavioral science background, video game professionals, data visualization...

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