You have likely heard about the bill that was passed in Florida last July and are probably working on becoming compliant or maybe you have stopped calling Florida altogether! But are you aware that several additional states (Georgia, Missouri, New York, Oklahoma, and Utah just to name a few) have passed or are about to pass similar legislation that will incorporate these new regulations including:
I have met with contact centers who have completely stopped calling Florida because of these new laws. Are you in a position that you can stop making calls into 6 or more different states?
NGNCloudComm has your solutions for state-by-state compliance
We give you the flexibility to determine restricted hours on a per State and per Time Zone basis, even in real time for manual calls. If an agent attempts to manually dial a number during restricted hours, the system will not allow the call!
These are some examples of how simple it is to ensure compliance using NGNCloudComm. But don’t stop at just compliance, Let Your Imagination Be Your Only Limitation and utilize these tools to improve your business while ensuring compliance at the same time. Here are some recent examples from our customers: