NGNCloudComm's Strategy Designer is a cutting-edge tool designed to revolutionize business communication strategies...
![Elevate Your Customer Engagement with NGNCloudComm Strategy Designer](https://grupongn.com/wp-content/uploads/2022/11/ccaas-1080x675.jpg)
NGNCloudComm's Strategy Designer is a cutting-edge tool designed to revolutionize business communication strategies...
At the heart of modern customer service lies the need for tailored solutions, and NGNCloudComm exemplifies this...
Contact centers need to stay ahead of the game. The pressure to provide top-notch customer service while adhering to a...
As businesses grow, so do their customer service requirements, making scalability a crucial factor when choosing a contact center solution. NGNCloudComm is a cutting-edge contact center product...
January 10 is Houseplant Appreciation Day and a perfect time to discuss remote work in the Contact Center world. While COVID-19 forced Contact Centers around the globe into remote work, today a lot...
If you're looking for a way to screen monitoring and coach your agents, we have the best answer for that.With NGNShadowCoach you can do both live monitoring and recording of your agent’s screen....
Grupo NGN, Inc. recently announced an upgrade to its flagship cloud service, NGNCloudComm™ and encourages all current and prospective clients to take advantage of its advanced technology. “We...
Grupo NGN, Inc. is proud to offer its NGNCloudComm™ technology and services at a discounted rate to help businesses and contact centers of all sizes thrive this summer as businesses adjust to and...