NGNCloudComm’s Hyper-Personalized Customer JourneysSee how NGNCloudComm redefines CX Excellence with...
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Revolutionizing Customer Callbacks: A Smarter Approach to Enhance Customer Experience
Have you ever been engrossed in an important task, anxiously waiting for that expected call at 4:23 pm? Maybe it's...
Elevate Your Customer Engagement with NGNCloudComm Strategy Designer
NGNCloudComm's Strategy Designer is a cutting-edge tool designed to revolutionize business communication strategies...
Contact Center Software Tailored to Your Needs
At the heart of modern customer service lies the need for tailored solutions, and NGNCloudComm exemplifies this principle as a leading-edge Contact Center as a Service (CCaaS). Renowned for its...
Streamline Your Automated Contact Center Compliancy
Contact centers need to stay ahead of the game. The pressure to provide top-notch customer service while adhering to a myriad of regulations can be daunting. NGNCloudComm, the innovative contact...
Seamless Enterprise Scalability – Scale From 10 to Thousands of Agents with NGNCloudComm
As businesses grow, so do their customer service requirements, making scalability a crucial factor when choosing a contact center solution. NGNCloudComm is a cutting-edge contact center product...
Houseplant Appreciation Day
January 10 is Houseplant Appreciation Day and a perfect time to discuss remote work in the Contact Center world. While COVID-19 forced Contact Centers around the globe into remote work, today a lot...
Agent workstation live monitoring and recording – Limited time discount
If you're looking for a way to screen monitoring and coach your agents, we have the best answer for that.With NGNShadowCoach you can do both live monitoring and recording of your agent’s screen....
Grupo NGN Offers Upgraded NGNCloudComm Solution
Grupo NGN, Inc. recently announced an upgrade to its flagship cloud service, NGNCloudComm™ and encourages all current and prospective clients to take advantage of its advanced technology. “We...
Grupo NGN Offers Limited-Time Special for New Customers
Grupo NGN, Inc. is proud to offer its NGNCloudComm™ technology and services at a discounted rate to help businesses and contact centers of all sizes thrive this summer as businesses adjust to and...