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Grupo NGN Blog

Grupo NGN Blog Posts

Learn more about the latest trends in the Contact Center industry

Be up to date on NGNCloudComm, our top rated by G2 and award winning CCaaS platform

The Brains Behind Grupo NGN

The Brains Behind Grupo NGN

The real brains behind Grupo NGN is the amazing team of sales, support, and development that works around the globe. You...

NGNInsights 2.7.3 Release Notes

NGNInsights 2.7.3 Release Notes

Grupo NGN has released an update to NGNInsights (2.7.3) with new features including specific customer requests. The release...

Total Experience

Total Experience

Last week we introduced the concept of Total Experience (TX) as a means to achieve excellent Customer Experience (CX). This...

Total Experience with Grupo NGN

Total Experience with Grupo NGN

CX or Customer Experience has become a key marketing buzz word across multiple industries. Depending on the perspective and...

Grupo NGN Blog Posts

Learn more about our company history

Keep up to date on our development roadmap and latest features for NGNCloudComm