NGNCloudComm Recognized for Exceptional Innovation
Grupo NGN announced today that TMC, a global, integrated media company, and its TMC Labs product review division, named NGNCloudComm as a 2025 winners of the TMC Labs Innovation Award for Unified Communications.
NGNCloudComm is a cutting-edge contact center software platform that transforms how businesses manage customer interactions. Designed to go beyond traditional customer experience (CX), the cloud-based solution enables organizations to deliver a full Total Experience (TX) for managers, agents, and customers alike. With its Optichannel capability, NGNCloudComm is designed as a flexible platform that addresses the full spectrum of modern contact center needs.
The TMC Labs Innovation Award is selected by the distinguished engineers at TMC Labs and honors products that have demonstrated innovation, unique features, and noteworthy developments toward improving communications technology.
“Grupo NGN has displayed its commitment to quality and innovation in the development of the unified communications industry,” said Rich Tehrani, CEO, TMC. “I look forward to more innovation from Grupo NGN and their continued effort toward improving the future of the UC industry.”
The 2025 TMC Labs Innovation Award winners will be featured on INTERNET TELEPHONY online.
About Grupo NGN
Grupo NGN is a technology partner focused on long-term customer success. Our solutions are built to adapt to customer needs, not the other way around, and can be used without any programming knowledge.
Your Technology Partner, let Your Imagination Be Your ONLY Limitation.
About TMC
For more than two decades, TMC has honored technology companies with awards in multiple categories — each among the most respected recognitions in the communications and technology industries. Winners represent leading organizations advancing innovation and driving growth across their markets. Every recipient is a verified leader, setting the benchmark for excellence in their field.
In addition, TMC provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.
World-Class Support, Proven Results
🔹99% 5-star customer satisfaction
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🔹Zero-disruption upgrades/maintenance with multi-instance architecture
🔹Industry-leading uptime keeps your business running smoothly
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