Compliance Corner Entries

NGNCloudComm users already have what they need to be compliant with Oklahoma’s “Mini TCPA” law, HB 3168, that goes into effect the 1st of November 2022First the disclaimer, I am not a lawyer and do not provide any legal advice. Grupo NGN is not a law firm and does not...

Spain has approved a bill that requires companies to answer calls within 3 minutes by a live person and not to leave customers on hold with an automated system. Fines can range up to 100,000 euros for repeat offenders. This latest bill from Spain shows that countries...

Multiple changes to the way you conduct your business are coming from numerous fronts, State & Federal. A lot of these changes have more complex rules than a simple manual or automatic dial and now are being extended in multiple cases to B2B interactions.For...

You have likely heard about the bill that was passed in Florida last July  and are probably working on becoming compliant or maybe you have stopped calling Florida altogether! But are you aware that several additional states (Georgia, Missouri, New York, Oklahoma, and...