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Grupo NGN Awarded Best In Show at PACE Virtual 2020
PACE ACX Virtual was unlike any other conference/tradeshow due to COVID-19 adjustments. The very way of communicating with...
A Simple Message
We all know the Coronavirus pandemic has caused much destruction to our daily lives – physically, emotionally and...
Introducing NGNCloudComm™ V8
The customer engagement platform that has been setting trends for over two decades under several names, has been...
Data Acquisition Translation Directly Impacts Customer Experience
In the words of author Daniel Keys Moran, “You can have data without information, but you cannot have information without...
Get Multiple Solutions From a Single Vendor
Let’s face it. There are so many products and services that promise to solve a variety of your business and communications...
Why Omnichannel Contact Centers Are a Necessity
Customer service is a top priority for many companies, and for good reason. It’s no secret that customer service is an...
Grupo NGN Blog Posts
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