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Press Release Entries

NGNCloudComm Recognized as #1 CCaaS Partner by G2 in Spring 2023 Report

NGNCloudComm recognized as the top CCaaS solution partner and awarded for excellent customer service. Coral Springs, Florida - Coral Springs, Florida - April 4, 2023 - Grupo NGN, the leading provider of Omnichannel and Optichannel CCaaS (Contact Center as a Service)...

NGNCloudComm wins 2022 Customer TMC Labs Innovation Award

NGNCloudComm has been named the 2022 Customer TMC Labs Innovation Award winning CCaaS. According to Erik Linask from TMC “We chose the Grupo NGN NGNCloudComm to win the 2022 CUSTOMER TMC Labs Innovation Award because of its incredible functionality, recent...

NGNInsights 2.7.3 Release Notes

Grupo NGN has released an update to NGNInsights (2.7.3) with new features including specific customer requests. The release is now available to all customers. NGNInsights customers receive all feature updates as part of their licensing at no additional...

Grupo NGN is proud of its perfect customer service rating

Grupo NGN’s motto is “Let Your Imagination Be Your Only Limitation” and our true omnichannel CCaaS solution NGNCloudComm allows our customers to do just that out of the box. Along with the best products in the industry we back it up with the best technical support as...

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