Grupo NGN Blog
Grupo NGN Blog Posts
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Grupo NGN partnering with C3 Complete
Grupo NGN Inc. is pleased to announce that C3 Complete, headquartered in Delray Beach, Fl. is now a Platinum Partner in the...
Cloud Contact Centers Can Increase Risk – An Honest Peek Behind the Curtain
I remember being an IT executive for a large, well respected BPO when I was first encouraged to move our technologies –...
How Carriers Plan to Change Business Texting with 10DLC
Earlier this year, I started hearing our customers and resellers talk about 10DLC with a certain amount of dread, often in...
STIR/SHAKEN ROLLOUT
Grupo NGN, Inc. will complete rollout of STIR/SHAKEN attestation for all numbers by June 30, 2021. While many customers...
Florida SB 1120 – What you need to know before July 1, 2021
While all eyes were on the Supreme Court’s opinion on TCPA, several states started taking matters into their own hands....
The Reports of TCPA’s Death Are Greatly Exaggerated
On April 1, 2021, the United States Supreme Court issued an opinion in the case of Facebook v Duguid. While their opinion...
Preparing For Audits
The basic principle I have in mind and that I have applied is much like how a squirrel lives its life (at least, where I am...
FCC Publishes Reassigned Number Database Portal
The FCC has been working to create a portal that tracks number reassignment to the general availability pool. In simplest...
Grupo NGN Awarded Best In Show at PACE Virtual 2020
PACE ACX Virtual was unlike any other conference/tradeshow due to COVID-19 adjustments. The very way of communicating with...
A Simple Message
We all know the Coronavirus pandemic has caused much destruction to our daily lives – physically, emotionally and...
Introducing NGNCloudComm™ V8
The customer engagement platform that has been setting trends for over two decades under several names, has been...
Data Acquisition Translation Directly Impacts Customer Experience
In the words of author Daniel Keys Moran, “You can have data without information, but you cannot have information without...
Grupo NGN Blog Posts
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