Grupo NGN announces a new channel based licensing structure

  • Inbound Voice
  • Outbound Voice
  • Customer Chat
  • Agent Performance and Gamification
  • Internal Employee Chat

*Included with any NGNCloudComm channel (Voice Recording, Video Recording, Ominichannel IVR, Business Rules, Data API, EngageNow , SMS Text, Email, Social Media Management, Legal Compliance Ready)

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