Knowing is Half the Battle of Gamification

Last week I had a training meeting with a long time NGNInsights customer for a block of newly hired managers. These meetings usually go in one of two directions: A good training involves a number of specific questions as users dig into the gamification platform and...

NGNInsights 2.7.3 Release Notes

Grupo NGN has released an update to NGNInsights (2.7.3) with new features including specific customer requests. The release is now available to all customers. NGNInsights customers receive all feature updates as part of their licensing at no additional charge. ...

Grupo NGN partnering with C3 Complete

Grupo NGN Inc. is pleased to announce that C3 Complete, headquartered in Delray Beach, Fl. is now a Platinum Partner in the Grupo NGN Channel Partner Program. C3 Complete is now offering Grupo NGN’s Contact Center software, NGNCloudComm, as their core CCaaS product....